Customer Success Manager

45Rice
Singapore
Mid-Senior level

45RICE is a social enterprise dedicated to improving lives through nutrition. With the motto, “fortifying every meal”, 45RICE brings essential vitamins and minerals to a bowl of rice, turning empty carbs into healthy carbs. 45RICE will complete the wholesome diet for a healthier life.

As a start-up in its early stages, we are seeking a highly motivated person to join the team to grow 45RICE to its potential in both social impact and business success.

Position Description:

The Customer Success Manager is responsible for managing current customer accounts and ensuring that a high level of service is provided to those accounts. This Customer Success Manager is expected to maintain and grow sales through existing customer accounts.

  • Builds and maintains strong relationships with 45RICE’s customers
  • Engage, educate and support customers on 45RICE’s products and services
  • Primary point of contact for customers on all customer feedback
  • Gathers feedback from customers on existing products and services and recommend to the product team on the feedbacks
  • Required to travel to customers on notice to resolve key issues

Relevant Experiences and Skills:

  • Excellent Communication Skills
  • Fast Learner

This is a full-time position and based in Singapore.

Contact Kevin Moon at kevinwmoon@45rice.com with your CV and cover letter.

Mid-Senior level

Customer Success Manager

45Rice
Singapore