WIZ A.I. Talkbot: Increasing Tech Access for the Elderly

WIZ A.I. virtual Talkbots deliver humanlike voice A.I. experience that attracts, engage and delight customers through the familiar, natural and interactive medium of a phone call.




By deploying WIZ A.I.’s proprietary Natural Language Processing Engine and cutting-edge conversational Voice AI technology solutions, WIZ A.I. is able to identify the intention in the continuous natural dialogue to deliver human-like conversational A.I. for ASEAN languages. This allows humans to communicate with machines just like in human-to-human conversations. Over 90% of our users cannot tell the difference between our humanistic voice AI and a real person.




Wiz Talkbots can be used in many ways to increases accessibility.




In the case for:





 	
People with medical needs: By checking in with them on a daily basis, the WIZ Talkbot is able to build a comprehensive symptom diary, providing medical professionals with more information to optimise treatment plans.
 	
Elderly: Technology and text-based self-service can often be confusing for them, WIZ Talkbots allow them to get the service that needs with just a call.
 	
Ethnic minorities: WIZ Talkbots are able to understand and deliver conversational AI for ASEAN languages for a multitude of business applications across a wide range of industries.