Digital technology is changing the way financial services is developed, offered, and delivered. Around the world, fintech startups are at the forefront of creating tech-enabled innovations that bring valuable financial services to previously underserved segments.
Combining the digital savvy, “innovate and disrupt” attitude of startups, the social mission of microfinance and financial inclusion, and insights from behavioral economics and human-centered design, these inclusive fintech startups are increasingly pointing toward a reshaping of the financial services landscape.
They are creating substantially different and better products tailored to individual needs, characterized by higher quality, lower cost, and convenience. Examples range from online marketplace lenders that cater to micro and small businesses to alternative credit scoring firms that use non-traditional data to effectively assess thin-file customers’ creditworthiness and enable banks to say yes to more customers.
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