AVPN Global Conference 2023 | 20 - 22 June 2023


Voices of the Least Heard: Listening and Seeking Feedback From Beneficiaries

By Asian Venture Philanthropy Network (AVPN)



Date & time

(GMT +8)

30 March 2022



30 March 2022


About this event

Listening and seeking feedback from beneficiaries is a key component of project development and management. Feedback practice allows funding and implementing organizations to be responsive to the needs of communities, innovate their programs, surface hidden problems and ultimately, be more effective in impact delivery.

However, foundations and implementing partners may or may not necessarily have a systematic feedback practice. In this webinar, we explore how organizations can build a listening infrastructure into their pre-existing operations. More importantly, how can they effectively utilize all kinds of feedback, whether positive or negative, while using different forms of data collection. Furthermore, AVPN, supported by Fund for Shared Insight, shall share a landscape study on the state of feedback practice in the Philippines.

Key Takeaways

  1. Understand the Philippine landscape on feedback practice and how it compares to other countries.
  2. Develop insights on how feedback can be leveraged for innovation, consensus building and address the power distance between funders, implementers and beneficiaries.
  3. Explore how systematic listening and feedback practice can be integrated into an organization’s operations.


Fund for Shared Insight has supported landscape scans in Brazil, India, Kenya, Mexico, the Philippines, and Tanzania. You may find out more about the Country-Specific Landscape Scans here.

Melinda Tuan
Managing Director,
Fund For Shared Insight

Melinda guides and facilitates Fund for Shared Insight’s operations, communications, grantmaking, evaluation, and more. As an independent consultant to senior leadership at philanthropic organizations around the country, Melinda promotes, crafts, and implements strategies for effective philanthropy. Prior to starting her consulting practice in 2003, Melinda co-founded and ran REDF, a social-venture capital fund; served as a manager at a national healthcare nonprofit; and worked as a management consultant. She enthusiastically brings her unique combination of business, leadership, evaluation, and management skills to helping mission-oriented organizations meet their goals, care for people, and better the world in which we live.

Roberta Feliciano
Managing Director,
ABS-CBN Foundation, Inc

Roberta “Berta” Lopez Feliciano is the current managing director of ABS-CBN Foundation, Inc., the corporate social responsibility arm of the Philippines’ largest media company, ABS-CBN. As Managing Director, Berta leads the organization as it solidifies its role in nation-building.

Berta’s work with the Foundation was prefaced by her involvement with the Science Education and Advocacy(SEA)Institute for the conservation of the Verde Island Passage. She chaired the SEA Institute board of directors, a role that suited a scuba diver and open-water swimmer whose favorite place is the sea.

An on-land and underwater photographer, Berta is also keen on writing, not only as a form of expression but therapy. She is a lifelong learner of the French language and a daily practitioner of many daily practices – yoga, pranayama and meditation.

In family life, Berta is wife to Ting and mother to two daughters. Berta is the youngest sister of ABS-CBN Foundation founding chair, the late Gina Lopez.

Cristina Gregorio
Regional Climate Change Finance Consultant,
UNDP Bangkok

Cristina is currently a regional climate change finance consultant at UNDP’s Bangkok Regional Hub. As part of the climate finance network, she supports 14 countries across the region to improve their direct access to international climate finance. Prior to UNDP, she was undertaking climate risk-informed investment assessments in Asian cities, more recently for the poor and vulnerable, on behalf of UN-Habitat and ADB. She was responsible for developing the climate finance guidebook for sub-national governments in the Philippines and also worked with C40 and Resilient Cities Network. Cristina was a DAAD scholar and has a Master’s in Development Management from Ruhr University Bochum. She also has a Master’s in Political Economy with a specialization in International Relations and Development from the University of Asia and the Pacific, and a Diploma on Urban Planning from the University of the Philippines.


Arnil Paras, PhD
AVPN Philippine Director and AVPN Academy Faculty, 

As head of the Philippine market, he is focused on ecosystem building for various initiatives including Covid-19 response, gender-lens investing, inclusive business and strategic philanthropy by bridging regional organizations with local stakeholders.

He is also a faculty member of the Asian Institute of Management where he has taught courses related to entrepreneurship, economics and development management. He has degrees from the London School of Economics and City University of Hong Kong.


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